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IVR About Voxeo > Management Team

President and CEO
COO, Voxeo Europe Ltd.
Senior VP, Strategic Partnerships
VP, Network Engineering
Senior VP, Product Delivery
Managing Director, VoiceObjects Germany GmbH
CFO, Voxeo Corporation; Managing Director, Voxeo Europe Ltd.
VP, Customer Engineering & Customer Service
Vice President, Engineering



Jonathan Taylor
President and CEO

Jonathan combined his experience in both business operations and technology innovation to found Voxeo in 1999.  Under his guidance, Voxeo has seen triple-digit revenue growth for four consecutive years and has been profitable since January, 2004.   Prior to Voxeo, Jonathan founded and helped bring three additional software and infrastructure service companies to profitability.

From 1995 to 1997, Jonathan was the founder and President of InterResearch and Development Group (IRdg), Inc. IRdg created and licensed iPost - the first internet powered OEM unified messaging solution - to leading telecommunications providers including Ericsson, Motorola and Unisys.   IRdg was acquired by Elron Electronic Industries (Nasdq: ELRN) subsidiary MediaGate in 1997.

Prior to IRdg, Jonathan helped relaunch Columbia Data Products (CDP), Inc. - manufacturer of the first IBM compatible computer - with an emphasis on OEM storage technology.  Since its relaunch, CDP has been named one of the 100 fastest growing private companies by Inc. magazine.   Jonathan serves on the boards of Voxeo and Columbia Data Products.

Dr. Jonathan Alcantara
COO, Voxeo Europe Ltd.

Jonathan manages customer relationships for Voxeo in Europe and is responsible for helping to strengthen Voxeo's focus on non-English language products and services. Previously Dr. Alcantara co-founded and was the CEO of Voxpilot, the first pan-European VoiceXML hosting service. Voxpilot was sold to Paris-based Eureka Soft in 2004.

Prior to Voxpilot, Dr. Alcantara was the first European employee at Nuance, the world's largest provider of speech technology for business. Jonathan has led highly successful voice development and deployment projects for customers including the New York Stock Exchange, T-Mobile, and UPS. Jonathan is an expert in speech technologies and has a doctorate in Linguistics from Cornell University.

John Amein
Senior Vice President, Strategic Partnerships

John drives Voxeo's strategic relationships with key industry business and technology partners.

John has over 20 years experience in computer telephony and voice applications. Most recently, John was the founder and CEO of VoiceReady, where he delivered the first OEM software to enable rapid speech application development via an intuitive web interface. Voxeo acquired VoiceReady in July, 2006. Prior to VoiceReady, John served as CEO of NetBytel, Inc, resulting in a successful sale of the business to Tuvox in 2005. NetByTel was a pioneer in the field of hosted speech applications.

From 1990 to 2003, John served in a variety of sales and marketing leadership roles for Dialogic Corporation, which was acquired by Intel in 2000. At Dialogic he advanced from managing all Eastern US sales, to all European marketing, to all products as VP of Product Management in less than five years. John graduated from Stanford University with a master of science in electrical engineering.

Lincoln Anthony
Vice President, Network Engineering

Lincoln is responsible for the engineering and construction of Voxeo's U.S. and international IVR hosting and VOIP network and facilities.

Lincoln was previously in charge of server support at Hughes, where he deployed and managed IT services for nearly 10,000 x86 platforms and over 9,000 users. Prior to Hughes, Lincoln designed, deployed, and managed secure network infrastructure for telecom and financial services companies including Sprint, Sears, Hamilton Shurm & Gray, and Heron Network Services.

Lincoln has 18 years of experience in IT operations and management, and a Bachelor of Science degree in accounting with a minor in computer science from the University of Central Florida. His dual financial and computer science background makes him uniquely qualified to deliver financial grade information security solutions, including IT compliance with both Sarbanes-Oxley regulatory and ISO 17799 standard audits and requirements.

RJ Auburn
Chief Technology Officer

RJ drives Voxeo's technology leadership in the internet and voice solution industries, and also leads the research, evaluation, and design of Voxeo's carrier class Voice Centers.

RJ is Editor and Chair of the W3C Call Control XML (CCXML) standard and working group, and oversees Voxeo's leadership contribution to VoiceXML, ENUM/DNS, and other industry standards. RJ is also an acknowledged expert in the fields of voice recognition, call center integration, and call control and conferencing.

Prior to Voxeo, RJ was a Senior Consultant at Quality Call Solutions, a leading supplier of IVR and CTI solutions for the enterprise call center market. RJ frequently speaks at technology conferences throughout the United States.

Ryan Campbell
Senior Vice President, Product Delivery

Ryan is responsible for quality assurance, solution delivery, and support of Voxeo's premise and hosted products and services. Ryan is a co-founder of Voxeo and has been delivering carrier-class telephony platforms for over 10 years.

Prior to starting Voxeo, Ryan was Director of Engineering at IRdg, Inc. where he led the development of iPost, the first carrier-class internet unified messaging platform. Ryan graduated from the University of Central Florida with a bachelor's degree in computer science, specializing in artificial intelligence.

Michael Codini
Managing Director, VoiceObjects Germany GmbH

Michael co-founded VoiceObjects in 2001 and has now joined Voxeo as the Managing Director of the VoiceObjects Germany GmbH subsidiary. He is responsible for defining the VoiceObjects technology vision and strategy. Previously, Michael lead the presales organization for MicroStrategy Germany and later coordinated the development effort as Senior Program Manager for MicroStrategy's Intelligence Server, their flagship product in business analytics. He also held consulting positions in IBM's Business Intelligence group. Michael holds a Master's degree in Computer Science from the Technical University of Darmstadt, specializing in database technologies.

Stephen Neish
CFO, Voxeo Corporation; Managing Director, Voxeo Europe Limited

Stephen heads Voxeo's finance and administration team in the US and runs Voxeo's European subsidiary Voxeo Europe Limited, headquartered in London.

Prior to joining Voxeo Stephen was Vice President, Finance and Business Development at software company Mirronex Technologies, where he was responsible for negotiating strategic relationships with Yahoo! and Bank of America, among others. Previously, he worked for British entrepreneur Richard Branson at Virgin Express, the Virgin Group's low-cost airline for Europe, where he was responsible for capacity planning and business process analysis. Stephen spent his early career as an investment banker in the mergers and acquisitions group at National Westminster Bank in London, and in the corporate tax division of Pricewaterhouse Coopers. He has also served as the US Editor of both Corporate Finance magazine and Global M&A magazine and is the author of numerous articles on capital structure and business process improvement.

Stephen holds a degree in economics and finance from the University of London and an MBA cum laude from the University of Chicago.

James G. Neumann
Vice President, Customer Engineering & Customer Service

Jim leads Voxeo's renowned Extreme Support Customer Service and Account Management teams, where he ensures that our customers and partners receive best-in-class development and deployment support.

Most recently Jim was the VP of Global Services for Openwave Systems (Nasdaq: OPWV), a leading innovator of software products and services for the communication industry. Prior to Openwave, Jim was the Vice President of Latin America Product Support and Premium Services for Oracle (Nasdaq: ORCL), the world's largest enterprise software company. Jim has 33 years of Customer service experience, including 26 acquired while working for Digital Equipment Corporation.

Jim holds a Bachelor of Science degree in Business Administration from Boston University (Summa Cum Laude) and a Masters of Business Administration from Northeastern University.

Daniel Polfer
Vice President, Engineering

Dan is responsible for the development of Voxeo's premise and hosted products and services.

Over the last 12 years Dan has led the development of industry-defining multimedia and storage applications for Yahoo!, Musicmatch, and Roxio. In 1995 he founded Moxie Technologies, which developed the most widely used CD/DVD recording engine in the world. Moxie Technologies was acquired by Musicmatch in 2000, which was than acquired by Yahoo! in 2004. As the VP of OEM Engineering at Musicmatch and Director of Engineering at Yahoo!, Dan managed the development and deployment of solutions to over 80 retail and OEM partners.

Dan holds a Bachelor of Science degree in Computer and Systems Engineering from Rensselaer Polytechnic Institute and an MBA from Rollins College.

  




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