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Jonathan Taylor
Chairman, CEO and Chief Evangelist
Jonathan combined his experience in both business operations and
technology innovation to found Voxeo in 1999. Under his guidance,
Voxeo has seen triple-digit revenue growth for four consecutive
years and has been profitable since January, 2004.
Prior to Voxeo, Jonathan founded and helped bring three additional
software and
infrastructure service companies to profitability.
From 1995 to 1997, Jonathan was the founder and President of
InterResearch
and Development Group (IRdg), Inc. IRdg created and licensed
iPost - the first internet powered OEM unified messaging solution - to leading
telecommunications providers including Ericsson, Motorola and Unisys.
IRdg was acquired by Elron Electronic Industries
(Nasdq: ELRN)
subsidiary MediaGate in 1997.
Prior to IRdg, Jonathan helped relaunch Columbia Data Products
(CDP),
Inc. - manufacturer of the first IBM compatible computer - with
an emphasis on OEM storage technology. Since its
relaunch, CDP has been named one of the 100 fastest growing
private companies by Inc. magazine. Jonathan serves on the boards
of Voxeo and Columbia Data Products.
John Amein
Senior VP, Product Management
John drives Voxeo's product management.
John has over 20 years experience in computer telephony and voice applications. Most recently, John was the
founder and CEO
of VoiceReady, where he delivered the first OEM software
to enable rapid speech application development via an intuitive web interface.
Voxeo acquired VoiceReady in July, 2006. Prior to VoiceReady, John served as CEO of NetBytel, Inc, resulting in
a
successful sale of the business to Tuvox in 2005. NetByTel was a pioneer in the field of hosted speech
applications.
From 1990 to 2003, John served in a variety of sales and marketing leadership roles for Dialogic Corporation,
which was
acquired by Intel in 2000. At Dialogic he advanced from managing all Eastern US sales, to all European
marketing, to all
products as VP of Product Management in less than five years.
John graduated from Stanford University with a master of science in electrical
engineering.
Matthew Hale
Chief Financial Officer
Matt leads our finance and administrative functions at Voxeo.
Matt has over 25 years of experience in executive financial management positions, including over 15 years as CFO
of technology companies. Prior to joining Voxeo, Mr. Hale served as CFO of Empower Software Solutions, Inc, a
leading provider of integrated human resource management solutions. Before Empower, he was CFO of Limelight
Technologies, Inc, a global provider of content delivery and network services where he provided the leadership
over the Limelight's initial public offer (IPO). Prior to Limelight he served in various executive positions
including Division President and Chief Financial Officer at S1 Corporation, a provider of a global provider of
customer interaction software for financial institutions. Prior to that, Matt served as Chief Financial Officer
of CCI-Triad Systems, Inc., a provider of enterprise inventory control and point of sale systems.
Matt also spent over eight years with the accounting firm of Ernst & Young LLP (formerly, Ernst &
Whinney). He is a member of the California and American Institutes of Certified Public Accountants. Matt
received a B.B.A. in Accounting from Idaho State University.
When he is not working at Voxeo, Matt enjoys golf, cooking and spending time with family.
RJ Auburn
CTO and Chief Architect
RJ drives Voxeo's technology
leadership in the internet and voice solution industries, and also
leads the research, evaluation, and design of Voxeo's carrier class Voice Centers.
RJ is Editor and Chair of the W3C Call Control XML (CCXML)
standard and working group, and oversees Voxeo's leadership contribution
to VoiceXML, ENUM/DNS, and other industry standards. RJ is also an acknowledged
expert in the fields of voice recognition, call center integration, and call
control and conferencing.
Prior to Voxeo, RJ was a Senior Consultant at Quality Call Solutions, a
leading supplier of IVR and CTI solutions for the enterprise call center market.
RJ frequently speaks at technology conferences throughout the United States.
Anne Bowman
Chief Customer Officer
Anne leads Voxeo's executive team with an obsession for building a world class service
company that creates passionate and loyal customers. She believes the key to this is building
a culture based on Core Values that foster an environment where Voxeons are engaged and motivated on a daily
basis.
Prior to joining Voxeo, Anne formed TeamSeam Consulting, LLC in 2006, providing guidance
to venture backed startups in all areas of growth and expansion with a special focus
on the customer experience in Sales and Operations.
Before founding TeamSeam, Anne co-founded the Intensive Hosting Division for Rackspace Managed Hosting (Nasdaq:
RAX)
where she acted as VP and General Manager. She grew the division to $92 million dollars in annual
recurring revenue at a 70%+ Gross Margin in 2 years. The Intensive Hosting Division focused on high-end, complex
hosting configurations.
Previously, Anne co-founded a start-up company, Burlee.com, a web hosting company that specialized in
dedicated, shared, and collocation services for small to medium business, acquired in 2002 by Interland.
Anne attended the University of Vermont and majored in Management Information Systems.
Anne played lacrosse in college and when she isn't obsessing about how to better serve our
customers she is usually golfing, running, cycling, or skiing.
Ryan Campbell
CIO and Chief Culture Officer
Ryan drives Voxeo's focus on high performance culture and values. Ryan is a co-founder of Voxeo and has been
leading and building carrier-class communications organizations for over 14 years.
Prior to co-founding Voxeo, Ryan was Director of Engineering at IRdg, Inc. where he led the development of
iPost, the first carrier-class internet unified messaging platform. While at Voxeo, Ryan has held executive
level positions in Engineering, Network Operations, and Customer Service.
Ryan graduated from the University of Central Florida with a bachelor's degree in computer science, specializing
in artificial intelligence.
Amy Downs
Vice President, Customer Experience
Amy drives Voxeo's industry-leading customer support and service organization with an intense focus on
delivering the best possible customer experience. As head of Voxeo's Customer Obsession Teams, Amy oversees all
post-sales interaction with customers and the results are clearly shown in Voxeo's Net Promoter Score that
outranks all other competitors in the industry.
Previously, Amy was responsible for project management within Voxeo and prior to that at Fiserv Corporation.
Before entering the project management world she was a software engineer at Teranex Systems and Intercede.
Amy graduated from the University of Central Florida with a MBA focusing on Management Information Systems and a
Bachelor of Science in Computer Science.
When she's not creating new ways to make the Voxeo customer experience even better, she can be found cooking up
new recipes, practicing dance, cycling, riding her Yamaha Majesty and most importantly just enjoying life.
Jason Goecke
President, Voxeo Labs
Jason is responsible for innovation at Voxeo Labs, the Silicon Valley organization of Voxeo driving core
platform research, incubation and innovation for the group.
Jason has 20 years of experience in the technology sector having provided technology and commercial leadership
in the US and internationally throughout his career. Prior to becoming a founding member of Voxeo Labs, he was a
founder of Adhearsion, LLC, the open-source voice development framework provider. Previously he held leadership
positions at Presence Technology and Genesys.
Kevin Lu
Vice President, Asia Pacific
Kevin leads all aspects of Voxeo's business operations in Asia Pacific.
Previously, Kevin was the CEO of Micromethod from its inception through the acquisition by Voxeo. Prior to
Micromethod, Kevin served as VP of Business Development at VisionNex that was acquired by Radvision. Kevin began
his career as a software engineer at IBM.
Kevin holds an MBA from the University of Chicago and BS in Computer Science from the University of
Wisconsin-Madison.
Daniel Polfer
Vice President, Engineering
Dan is responsible for the development of Voxeo's premise and hosted products and services.
Over the last 12 years Dan has led the development of industry-defining multimedia and
storage applications for Yahoo!, Musicmatch, and Roxio. In 1995 he founded Moxie Technologies,
which developed the most widely used CD/DVD recording engine in the world. Moxie Technologies
was acquired by Musicmatch in 2000, which was than acquired by Yahoo! in 2004. As the VP of
OEM Engineering at Musicmatch and Director of Engineering at Yahoo!, Dan managed the
development and deployment of solutions to over 80 retail and OEM partners.
Dan holds a Bachelor of Science degree in Computer and Systems Engineering from Rensselaer
Polytechnic Institute and an MBA from Rollins College.
Peter Schunck
Managing Director, Voxeo Germany GmbH
As the Managing Director at Voxeo Germany GmbH, Peter Schunck is responsible for the business and the operations
in EMEA.
Prior joining Voxeo, he was working for VoiceObjects, where he had the role of the Managing Director and Sr.
Director Global Operations. Prior to this, Peter held the role of Director Controlling at PiroNet NDH AG, where
he managed the overall controlling and planning for the company, as well as the SAP Integration for Merger and
Acquisitions, among others. In 2004, he was member of the supervisory board of mcrl AG. Prior to that, Peter
Schunck held management roles in Professional Services for ERP at Geac Enterprise Solutions.
Peter Schunck received his master degree in business from the University Cologne in 1995.
Clayton Reed
Senior Vice President, Worldwide Sales & Marketing
Clayton leads Voxeo's global sales and marketing teams with a passion for serving our customers and helping them
grow successfully. Throughout his career, Clayton has built and managed both direct and channel teams which
consistently exceed their revenue and profit objectives. He demands excellence from himself and his teams and is
recognized for his ability to build and retain world-class talent. As a customer service and support executive,
he is a passionate advocate for meeting the needs of our customers.
Prior to joining Voxeo, Clayton was involved in a series of startups in sales, marketing and field operations
roles. Clayton began his career in sales at IBM where he consistently exceeded sales goals to become the
youngest Regional Manager in the General Systems Division responsible for $750M revenue. He next moved to Data
General where he managed the North American Sales team growing revenue 30% CAGR while reducing sales team
turnover by 300%.
As Senior VP of Worldwide Operations for a video conferencing start-up, VTEL Corporation, Clayton managed
worldwide sales, systems and service operations, growing revenue from $10M to $100M in four years through
building a highly effective channel sales, marketing and service team to sell video conferencing through the
telecom channel.
Clayton next served as Area Sales VP in the Enterprise Market for Cisco Systems and was promoted to head
world-wide sales and marketing for Customer Advocacy, Cisco's service and support organization. Under his
leaderships, sales grew from $790M to $3.2B in 3 years.
When not obsessing about ways to help our customers grow, Clayton can be found out on the golf course, on the
lake fishing, traveling and enjoying time with his family.
Paul Thomas
Vice President, EMEA Sales
As Vice President of EMEA Sales, Paul Thomas leads and drives the sales, pre-sales and marketing activity within
Europe, Middle East and African region.
Paul has over 20 years experience in telecommunications and contact center technologies specializing in
multi-channel communications and speech automation. During this time he has held a variety of sales management
positions for sales across EMEA including Nuance communications, Aculab and HP covering many industry sectors,
including mobile carriers and large brand enterprise customers. Paul takes an end-to-end view of all solutions
with a passion for successful customer implementations, while providing a true customer obsession
experience.
Paul graduated from University of Reading with a degree in Electrical and Electronic engineering.
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