IVR

Voxeo Results

Our IVR & VoIP solutions, hosting,
platforms, and development tools
delight customers & reduce costs.
   

Questions? Let's Talk Now

   

“Voxeo unlocks the neglected potential of communications.”

One platform for IVR, VoIP, SMS, IM, Web, Twitter, and Unified Communications - Click here to learn more >

Unlocked Communications Customer Obsession Industry Leader

“24 hours a day, 365 days a year, Voxeo's
Extreme Support makes the competition envious.”

Extreme Support is our customer-focused passion - Click here to learn why >

Unlocked Communications Customer Obsession Industry Leader

“Genesys and Voxeo are in Datamonitor's 'shortlist' category
and are considered to be the current leaders in the IVR market.”

Datamonitor: Selecting an IVR Vendor in the Enterprise - View the report now >

Unlocked Communications Customer Obsession Industry Leader
About Voxeo > Press Releases

Voxeo Acquires ClackPoint

Collaboration Company Bolsters Voxeo's Unified Communication and Unified Self-Service™ Offering, Marks Voxeo's Eighth Acquisition

Orlando, FL - January 20, 2010 -- Today Voxeo Corporation, the leader in Unlocked Communications, announced it has acquired ClackPoint, the leading real-time multi-media collaboration platform. Over 100,000 people each month use ClackPoint's online voice, video and text virtual conference rooms to connect and collaborate with colleagues, friends, and social networks. Attendees can access ClackPoint's virtual conference rooms using any telephone, SIP VoIP device and service, Skype phone and IM clients, and ClackPoint's own Flash-based phone and IM web client. Additionally, ClackPoint's easy API enables developers and enterprises to add these capabilities to new and existing applications. ClackPoint also provides pre-built "widgets" that work with existing applications and platforms including Google Wave.

Ted Schadler, Vice President and Principal Analyst, Forrester Research, Inc., wrote in a recent report, "Web conferencing began life as a better way to conduct sales meetings and training sessions. But its future is much more interesting: to be a natural extension to the real-time collaboration scenarios that today start and stop with voice and instant messaging."[1]

"Until recently, online real-time collaboration was accessible only at large companies and via stand-alone applications," said Jonathan Taylor, Voxeo CEO. "ClackPoint makes it easy for anyone to start a free, online, collaborative meeting--using any web site, application, platform or service. The ClackPoint team and their technology are an ideal match with our vision of Unlocked Communications."

Conferencing is a notoriously costly and cumbersome service. Most consumers have no access to conferencing systems. Only 24% of information workers have access to web conferencing today. ClackPoint enables developers to offer their users simple, no-barrier- to-entry ways to communicate across multiple channels including the web, instant messaging and traditional telephones. Attendees can access a single conference room using the same, different or a combination of services.

ClackPoint is Voxeo's eighth acquisition in the last two years. The acquisition builds on Voxeo's strategy to enable Unified Self-Service and Unified Communications applications across voice, video, SMS, USSD, IM and the mobile web, and aligns with Voxeo's May 2009 acquisition of IMified, the world's largest hosted instant messaging application development and deployment platform.

Voxeo will continue to enhance and deliver the ClackPoint service. Voxeo will also release new products and services based on ClackPoint technology in 2010. To learn how to use ClackpPoint for free or to embed ClackPoint conferencing in any website, mashup, or application including Google Wave just visit the ClackPoint FAQ.

About Voxeo

Voxeo unlocks communications. We loathe the locks that make voice, SMS, instant messaging, Twitter, web chat, and mobile web unified communication and self-service applications difficult to create, manage, analyze, optimize and afford. Every day we work to unlock the neglected value of these communications solutions with open standards, disruptive innovation and a passion for problem solving--fueled by a company-wide obsession with customer success. We do so for more than 100,000 developers, 45,000 companies and half of the Fortune 100 from our headquarters in Orlando, Beijing, Cologne, and London. Visit us or join our conversations on the web at www.voxeo.com, blogs.voxeo.com, or twitter.com/voxeo.

Voxeo Media Contact

Megan Maxwell
Voxeo Corporation
Phone: +1 (407) 455-5848
megan@voxeo.com

[1] Schadler, Ted and Schooley, Claire. Web Conferencing 2009 Market Overview. Forrester Research, Inc., August 27, 2009.

 ©2002-2010 Voxeo Corporation  |  IVR  |  VOIP  |  Dialogic  |  IVR Site Map  |  VoiceXML  |  Terms of Use  |  Privacy Policy