IVR

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“Voxeo unlocks the neglected potential of communications.”

One platform for IVR, VoIP, SMS, IM, Web, Twitter, and Unified Communications - Click here to learn more >

Unlocked Communications Customer Obsession Industry Leader

“24 hours a day, 365 days a year, Voxeo's
Extreme Support makes the competition envious.”

Extreme Support is our customer-focused passion - Click here to learn why >

Unlocked Communications Customer Obsession Industry Leader

“Genesys and Voxeo are in Datamonitor's 'shortlist' category
and are considered to be the current leaders in the IVR market.”

Datamonitor: Selecting an IVR Vendor in the Enterprise - View the report now >

Unlocked Communications Customer Obsession Industry Leader

Voxeo VoiceXML Certification

Voxeo Prophecy is a premium speech platform, a versatile Voice-over-IP (VoIP) platform, and a battle-tested interactive voice response (IVR) platform in a single, easy to use, quick to install package that can be downloaded, installed, and running in less than 5 minutes.

Prophecy is also the first and only VoiceXML platform to pass 100% of the VoiceXML Forum's compliance tests. Prophecy passed all of the more than 600 conformance tests established by the VoiceXML forum, including all required, optional, and disputed tests. Testing was performed by CT Labs, the communication indstry's leading independent third party testing services company.

VoiceXML conformance is part of our overall commitment to be the industry-leading provider of proven, simple, standards-based telephony application platforms. In addition to having the first 100% compliant VoiceXML platform, we have the first 100% VoiceXML Developer Certified customer service and support staff. Every member of our support organization is a certified VoiceXML Application Developer. This baseline education ensures that our customers get a highly qualified, skilled support agent on the phone or via email every time they contact us.

To view the official VoiceXML platform certification test results for our Prophecy VoiceXML browser, Prophecy Speech Recognizer, and Prophecy Speech Synthesizer, just click here.

You can also view our earlier VoiceXML platform certification for our VoiceCenter 6.0 platform, using Nuance ASR and Speechify TTS by clicking here.

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