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IVR Dialogic Resources

This site includes information about Dialogic boards/ Dialogic cards, Dialogic vendors / Dialogic resellers, Dialogic API's, Dialogic Specifications, and more.

  • What are Dialogic cards?
  • What are typical Dialogic board model numbers and capabilities?
  • How can I write software to use Dialogic cards?
  • How can Dialogic work with VOIP?
  • Where can I buy Dialogic cards?
  • Where can I get support or assistance with Dialogic cards?

What are Dialogic cards?

Dialogic offers a wide range of cards that integrate telephones and computers. These cards are typically used in automated telephone platforms to provide products and services including: Interactive Voice Response, Predictive dialing, PC and Windows-Based PBX systems, Conferencing services, and VOIP gateways.

Dialogic is now part of Intel.

What are typical Dialogic cards?

Below we have listed several common Analog POTS (Plain Old Telephone System) and Digital T1/E1/PRI Dialogic cards.

Analog (POTS) Boards

These boards support anywhere from 4 to 12 ports of analog "plain old telephony system (pots)" ports.

 Voice
Ports
Fax
Ports
Speech
Ports
Conf.
Ports
POTS
Ports
Station
Ports
VOIP
Ports
Slot
Type
Dialogic D/4PCI4   4  5v PCI
Dialogic D/4PCIU4   4  PCI
Dialogic D/4PCIUS4 4 4  PCI
Dialogic D/4PCIUF44  4  PCI
Dialogic D/41JCT-LS444 4  PCI
Dialogic D/120JCT-LS121212 12  5v PCI
Dialogic D/120JCT-LSU121212 12  PCI



Digital (T1, E1, ISDN) Voice Boards

These boards support anywhere from 23 to 192 ports of analog "plain old telephony system (pots)" ports.

 Voice
Ports
Fax
Ports
Speech
Ports
Conf.
Ports
T1/E1/PRI
Ports
Station
Ports
VOIP
Ports
Slot
Type
Dialogic D/240JCT-T1242412 24
(1 T1)
  PCI
Dialogic D/480JCT-1T1242424 24
(1 T1)
  PCI
Dialogic D/480JCT-2T1482424 48
(2 T1)
  PCI
Dialogic D/300JCT-E1303015 30
(1 E1)
  PCI
Dialogic D/600JCT-1E1303030 30
(1 E1)
  PCI
Dialogic D/600JCT-2E1603030 60
(2 E1)
  PCI
Dialogic DM/V480A-4T1-PCI48 486048
(2 T1)
  PCI
Dialogic DM/V480A-4T1-CPCI48 486048
(2 T1)
  cPCI
Dialogic DM/V960-4T1-PCI96   96
(4 T1)
  PCI
Dialogic DM/V960-4T1-CPCI96   96
(4 T1)
  cPCI
Dialogic DM/V960A-4T1-PCI96 969696
(4 T1)
  PCI
Dialogic DM/V960A-4T1-CPCI96 969696
(4 T1)
  cPCI
Dialogic DM/V1200-4E1-PCI120   120
(4 E1)
  PCI
Dialogic DM/V1200-4E1-CPCI120   120
(4 E1)
  cPCI
Dialogic DM/V1200A-4E1-PCI120 120120120
(4 E1)
  PCI
Dialogic DM/V1200A-4E1-CPCI120 120120120
(4 E1)
  cPCI
Dialogic DM/V600-BTEP6060606060/48
(2 E1/T1)
  PCI
Dialogic DM/V1200-BTEP120120120120120/96
(4 E1/T1)
  PCI


How can I write software to use Dialogic cards?

Historically, Computer Telephony applications for cards such as Dialogic were written with a variety of Telephony API's, components, and scripting languages. These include:

  • Dialogic R4 and GlobalCall - two C-based API's that work only with Dialogic/Intel telephony cards
  • TAPI and JTAPI - two Java-based API's designed to work with a variety of cards. Unfortunately, both are now practically dead.
  • ECTF S.100 - a complex, comprehensive telephony API for several cards. Limited use and highly expensive.
  • ActiveX controls - such as Visual Voice.
  • Proprieary scripting langauges - such as VOS.

All of these telephony programming solutions suffer from three common problems: None are widely adopted standards; all are limited to a subset of platforms and operating systems; and all were designed to requirements that pre-date modern web-based solutions.

Over the last five years, the telephony industry has turned to two XML and web based standards for telephony platforms: VoiceXML and CCXML. VoiceXML and CCXML are industry standards from the World Wide Web Consortium (W3C) - the same successful standards body that created HTML, XML, and HTTP.

VoiceXML defines a markup based standard for Interactive Voice Response (IVR), including prompts, recording, touch-tone entry, voice recognition, and text to speech; while CCXML markup provides the foundation for call initiation, control, switching, routing, conferencing, and call center integration. In addition, Voxeo has created an additional XML telephony solution in CallXML. CallXML is not as full-featured as CCXML and VoiceXML; however, it is far easier to use.

VoiceXML, CCXML, and CallXML telephony applications run on an increasing variety of IVR, CTI, and Computer Telephony servers, products, and boards. Furthermore, because these standards are based on XML and HTTP, they bring with them the immense power and value of web technologies.

Voxeo sells a comprehensive VoiceXML/CCXML/CallXML platform that runs on Dialogic cards - Prophecy. For more information about Prophecy, just visit this page. You can also download Prophecy for free.

How can Dialogic cards work with VOIP?

Some specialized Dialogic cards have built-in ethernet ports and support on-board VOIP. However, almost all of the common Dialogic cards do not. Voxeo also sells software that turns a Dialogic telephony card into a SIP compliant VOIP gateway. For more information, just contact us via any of the methods listed at the bottom of this page.

Where can I buy Dialogic boards?

Voxeo sells most of the common Dialogic cards, including free next-day shipping. For more information, you may also contact us via any of the methods listed below.

Where can I get support for Dialogic cards?

Voxeo will soon open our Dialogic knowledge base to the public. Until then, please feel free to contact us for help.


For more information or to get a price quote:

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