IVR

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Our IVR & VoIP solutions, hosting,
platforms, and development tools
delight customers & reduce costs.
   

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“Voxeo unlocks the neglected potential of communications.”

One platform for IVR, VoIP, SMS, IM, Web, Twitter, and Unified Communications - Click here to learn more >

Unlocked Communications Customer Obsession Industry Leader

“24 hours a day, 365 days a year, Voxeo's
Extreme Support makes the competition envious.”

Extreme Support is our customer-focused passion - Click here to learn why >

Unlocked Communications Customer Obsession Industry Leader

“Genesys and Voxeo are in Datamonitor's 'shortlist' category
and are considered to be the current leaders in the IVR market.”

Datamonitor: Selecting an IVR Vendor in the Enterprise - View the report now >

Unlocked Communications Customer Obsession Industry Leader
Voxeo's Free IVR Solutions

Download our free Prophecy IVR Platform


Prophecy is the world's most powerful yet easy to install voice application development platform, built on SIP, VoiceXML, and CCXML standards. Prophecy is:
  • Accessible - Prophecy is an openly available, single download product with no configuration required: just one 110MB download including speech recognition (ASR) and speech synthesis, or 180MB download with ASR, TTS, and the Voxeo Designer visual development tool.
  • Simple - Prophecy includes everything needed to create and deploy any IVR or VoIP application, including full VoiceXML and CCXML browsers with high-quality speech recognition and synthesis engines, a built-in SIP soft-phone, and support for hundreds of SIP providers and devices. Prophecy works with any web development language or server including ASP, CGI, C#, Java, PERL, PHP, Python, and Ruby. Prophecy has a built-in web server that supports PHP and Java applications as well.
  • 100% Standards based - Prophecy includes the first (and only) VoiceXML browser to pass 100% of the mandatory and optional VoiceXML compliance tests and includes the worlds most proven CCXML implementation
  • Inexpensive - Prophecy is free for two ports (two concurrent calls) and $249 for four ports (four concurrent calls).

Sign up for our free Hosted Evolution Developer Portal

Voxeo's Prophecy IVR Hosting is a "Software as a Service" (Saas) version of the Prophecy IVR Platform. The hosted solution is available free to developers via Voxeo's Evolution developer portal.

The hosted Evolution developer portal is the fastest and easiest way to start building XML-based IVR or VoIP applications. If you haven't built XML telephony apps before, we highly recommend our free, hosted Evolution developer portal, which includes:

  • Free access to our hosted XML IVR platforms
  • Support for inbound and outbound calls
  • Free direct-dial phone numbers or open SIP access
  • IVR prompt playback, audio recording, DTMF entry with VoiceXML or CallXML
  • Powerful VoiceXML voice recognition and text to speech
  • Advanced call routing, conferencing, and control with CCXML
  • Free Extreme Support for developers
  • Over 40 tutorials and sample applications
  • Voxeo Designer, our rapid application development tool
  • Extensive VoiceXML, CCXML, and CallXML references
  • Local static web hosting for your voice applications
  • Real time logging and debugging

Download VoiceObjects Developer Software

Voxeo's VoiceObjects technology provides enterprises and carriers with an open, flexible infrastructure for developing, deploying, managing, and analyzing Unified Self-Service™ phone portals.

The free VoiceObjects Developer Edition provides rapid creation, configuration, testing and deployment of VoiceXML, mobile Web, 2-Way-SMS and Instant Messaging self-service dialogs without an in-depth knowledge of core programming skills. Based on open industry standards, the Eclipse-based service creation environment (SCE) fits seamless into any IVR deployment architecture.

  • Eclipse-based, single environment to design, build, test, deploy and monitor dialogs
  • Patented drag and drop, object-based development IDE, no programming skills required
  • Built-in media resource management for audio, text-to-speech, video, speech recognition grammars, etc.
  • Built-in natural dialog management and dialog personalization strategies
  • Open IVR platform support for Aspect, Avaya, Cisco, Genesys, Intervoice, Nortel and Voxeo
  • Built-in support for voice, video, text and mobile web applications
  • Built-in multi-user collaboration and multi-tenancy enablement
  • Built-in statistics capturing for application tuning, caller behavior analysis and business reporting

Download Voxeo Micromethod's SIP Application Server and Tools

Voxeo Micromethod's SIPMethod Platform is a SIP Servlet-based platform for rapid development and deployment of innovative converged IP communication applications and solutions. The architecture of the platform is driven by an open-programmable, standards-based and service-oriented approach with a modular and flexible design that enables service providers and enterprises to build their own solutions or deploy third party solutions.

Example applications developed on the platform include conference management services, IVR control services, presence services, service mediation services and session border controllers.

Free downloads are available for the following SIPMethod components:

  • SIPMethod Application Server: SIP Servlet Application Server with converged Web and Web Services support.
  • SIPMethod Application Creation Environment: Eclipse plug-in for rapid development of SIP Servlet based converged applications.
  • SIPMethod User Agent Toolkit: SIP library with an easy-to-use API for development of SIP endpoints such as softphones. Includes built-in support for authentication and firewall traversal.
  • SIPoint Presence Server: A set of pre-built SIP proxy, registrar, presence and XCAP servers (SIMPLE compliant) that are implemented based on SIP Servlet technology.
  • Horizon SIP is a Firewall/NAT traversal solution for SIP-based IP communication. It provides transparent multi-boundary traversal for both signaling messages (SIP) and multimedia data (RTP), such as audio and video.
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