In the analyst report, "Decision Matrix - Selecting an IVR Vendor in the Enterprise," Datamonitor recommends Voxeo to enterprises considering an IVR platform.

The Datamonitor report provides an analysis of the nine dominant companies in the market based on their technology strength, reputation among customers, and market impact. Voxeo is one of only two vendors to make Datamonitor's shortlist, achieving the highest overall scores for technology assessment, as well as the highest scores in end-user customer sentiment. The shortlist category represents vendors with an established market position and an IVR product that is widely accepted as best-of-breed.

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Decision Matrix - Selecting an IVR Vendor in the Enterprise

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