IVR

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“Voxeo unlocks the neglected potential of communications.”

One platform for IVR, VoIP, SMS, IM, Web, Twitter, and Unified Communications - Click here to learn more >

Unlocked Communications Customer Obsession Industry Leader

“24 hours a day, 365 days a year, Voxeo's
Extreme Support makes the competition envious.”

Extreme Support is our customer-focused passion - Click here to learn why >

Unlocked Communications Customer Obsession Industry Leader

“Genesys and Voxeo are in Datamonitor's 'shortlist' category
and are considered to be the current leaders in the IVR market.”

Datamonitor: Selecting an IVR Vendor in the Enterprise - View the report now >

Unlocked Communications Customer Obsession Industry Leader
IVR > Custom IVR Applications

Sometimes an off-the-shelf solution fails to meet a project's objectives. In these cases, only a custom application will suffice. To meet the needs of custom voice application developers, Voxeo has assembled a powerful set of tools and resources:


Developer Network

Voxeo's hosted IVR developer portal (evolution.voxeo.com) features dozens of tutorials, open-source phone applications, audio libraries, references, and advanced development tools. Building great voice applications has never been easier!


Prophecy IVR Platform Download

Developers can download a 2-port Prophecy system for free at www.voxeo.com/prophecy. The core Prophecy Platform consists of a VoiceXML/SCXML browser, a CCXML or CallXML-based softswitch, and a host-based Media Server. The Media Server includes Voxeo's own ASR and TTS components and also works with any MRCPv1 compliant ASR or TTS engine. Voxeo bundles Designer, a VoiceXML application creation tool, with the platform along with a web-based management console.


Extreme Support

Put simply, nobody supports voice application developers better than Voxeo. Our extensive support network is available 24x7 to help you develop, test, and deploy your custom voice application. With our suite of pre-launch support services, Voxeo can help you define and polish highly usable voice solutions under budget and with time to spare.


Great Development Partners

We've joined forces with many of the leading voice development companies to help you deliver customized next-generation voice solutions. To find out how Voxeo and our partners can help create your voice application, just email partners@voxeo.com




For more information or to get a price quote:
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Voxeo Company Overview English | German

Prophecy Overview English | German

Voxeo IVR Platforms & Hosting Fast Facts
  • 100% Standards based IVR
  • Supports W3C VoiceXML 2.1
  • Supports W3C CCXML 1.0
  • Supports W3C SRGS 1.0
  • Supports W3C SSML 1.0
  • Supports CallXML 3.0
  • Supports touch-tone and voice entry
  • Supports voice recognition and TTS
  • Supports T1, E1, ISDN, or VOIP/SIP
  • Supports voice authentication
  • Offers advanced outbound capabilities
  • No proprietary hardware
  • Uses standard Wintel & Cisco gear
  • Software platform, turnkey IVR servers or hosted solution
  • Four fault-resilient hosting facilities
  • No single point of failure
  • On-demand scaling
  • First platform with XML call control
  • First platform with XML conferencing
  • First shipping CCXML implementation
  • First SIP/VoIP IVR platform
  • First 100% IVR uptime SLA guarantee
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