IVR

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“Voxeo unlocks the neglected potential of communications.”

One platform for IVR, VoIP, SMS, IM, Web, Twitter, and Unified Communications - Click here to learn more >

Unlocked Communications Customer Obsession Industry Leader

“24 hours a day, 365 days a year, Voxeo's
Extreme Support makes the competition envious.”

Extreme Support is our customer-focused passion - Click here to learn why >

Unlocked Communications Customer Obsession Industry Leader

“Genesys and Voxeo are in Datamonitor's 'shortlist' category
and are considered to be the current leaders in the IVR market.”

Datamonitor: Selecting an IVR Vendor in the Enterprise - View the report now >

Unlocked Communications Customer Obsession Industry Leader
VoIP > Voxeo BusinessVoIP™ Services

Voxeo has joined forces with leading carriers and equipment providers to deliver comprehensive, single-vendor VoIP services to business customers. Voxeo's BusinessVoIP services are flexible, redundant, mission-critical, carrier-class VoIP services based entirely on the open SIP VoIP standard. Voxeo BusinessVoIP services can be used to deliver calls both to and from US local, international, US toll-free, and international toll-free phone numbers.

BusinessVoIP integrates seamlessly with a wide variety of telephony platforms, including:

     
  • 3Com
  • Avaya
  • Dialogic boards
  • Mitel
  • Nortel
  • Panasonic
  • Plain old analog line-based platforms
  • T1/E1 or PRI based boards or platforms
  •      
  • Asterisk / Digium
  • Cisco gateways and Call Manager 4.0
  • Dialogic HMP
  • SIPFoundry sipX platforms
  • Voxeo Prophecy
  • SIP Express Router (SER) and OpenSER
  • Sonus, Quintum, AudioCodes and other gateways
  • Most other SIP compatible platforms and devices
  • BusinessVoIP Service options include:


    BusinessVoIP Virtual Phone Lines

    BusinessVoIP Virtual Phone Lines connect your telephony platform to Voxeo's geographically diverse, 100% redundant VoIP backbone. BusinessVoIP Virtual Phone Lines can run over any standard internet connection. For the utmost in call quality and security, Voxeo can also deliver your BusinessVoIP lines on a dedicated IP connection or IP VPN.

    BusinessVoIP lines can terminate directly on any SIP-compatible platform, PBX, telephone, gateway, software, or call center. If you don't have a SIP-compatible device, Voxeo can provide a SIP gateway, delivering standard analog line, T1/E1, or PRI connection options for your equipment.


    BusinessVoIP Toll-Free Numbers

    BusinessVoIP Toll-Free Numbers deliver calls from toll-free numbers to your company, call center, or sales offices via BusinessVoIP Virtual Phone Lines.

    Voxeo can set up your new 800, 888, 877, 866, or other toll-free number in less than 15 minutes. New vanity toll-free numbers such as 800-44VOXEO can be set up in 48 hours. Alternatively, you can transfer or "RespOrg" your existing toll-free numbers to Voxeo. The RespOrg process can take anywhere from 2 to 10 business days, depending on delays at your existing toll-free number provider.

    Unlike other providers who resell third party toll free services, Voxeo delivers direct and comprehensive control over your toll free numbers and routing. Thanks to Voxeo's exceptional RapidRoute™ technology, in the event of an emergency or equipment failure at your facilities, your BusinessVoIP toll-free numbers can be re-routed to any SIP endpoint or standard phone number anywhere in the world - typically in less than 5 minutes.


    BusinessVoIP Local Numbers

    BusinessVoIP Local Numbers deliver calls from local phone numbers around the United States to your company, call center, equipment, or offices via BusinessVoIP Virtual Phone Lines.

    You can get BusinessVoIP Local Numbers from Voxeo in over 300 area codes and cities today. Or, you can transfer your existing local phone number(s) to Voxeo.


    BusinessVoIP Long Distance

    BusinessVoIP Long Distance services deliver calls from your equipment and facilities to any telephone in the United States or around the world, via BusinessVoIP Virtual Phone Lines.

    BusinessVoIP Long Distance delivers rates under $0.02 per minute to the United States, most European land lines, Australia, Asia, and more. Rates for other markets vary by country, time of day, and time of year. Note that our rates include all applicable telecom taxes. Most VoIP providers do not include these fees in their published prices.


    BusinessVoIP Co-location and Managed Servers

    BusinessVoIP Co-location and Managed Servers let you deploy your own VoIP equipment or platforms at our redundant, carrier-class VoIP hosting facilities in Atlanta, Georgia; Las Vegas, Nevada; and Orlando, Florida. Alternatively, BusinessVoIP managed servers can be rented from Voxeo, enabling you to install and run any Windows, Linux, FreeBSD, or Solaris-based VoIP platform at our facilities.


    For more information or to get a price quote:
    Contact the IVR Experts at Voxeo for more information
    Sun Sun Sun
    View Our BusinessVoIP PDF

    For additional information, please read our BusinessVoIP PDF:

      Voxeo BusinessVoIP Services

    Voxeo BusinessVoIP Standard Features
    • RFC3261 Compliant UDP SIP
    • RFC2833 Compliant DTMF RTP
    • High quality uncompressed G.711 uLaw audio
    • Supports fixed Phone # to IP routing with ENUM
    • Supports dynamic Phone # to IP with REGISTER
    • Supports call redirection with 302 SIP message
    • Supports SIP Authentication
    • Aggregates three redundant VoIP providers
    • Aggregates two redundant Toll-free carriers
    • Direct connect to over 15 internet providers
    • Three redundant central VoIP routing centers
    • Built-in load balancing and failover features
    • T1, ISDN, Analog, and SIP/VoIP support
    • Includes unlimited 24x7 tech support
    • Tech support via phone, email, or IM
    • Dedicated Voxeo account manager
    • Automated ticket tracking via email/phone/IM
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