Nothing but the VIP treatment for our guests. Voxeo's All Access Customer Summit is being held at the very cool Hard Rock Hotel Orlando at Universal Studios. You'll be in walking distance to both Universal Studios and Universal Islands of Adventure, as CityWalk, a 30-acre entertainment complex with nightclubs, restaurants, shops and cinemas. The hotel is just 15 minutes from Voxeo Headquarters and an easy 30-minute drive to Disney World. All Summit sessions will take place at the Hard Rock... and we've arranged transportation for the Voxeo office and data center tour.
Call 866.360.7395 (or 407.503.7000) today
to reserve
your room under Voxeo's discounted rate
of $159/night.
Just say "I'm with Voxeo!"
Please note: Voxeo has a block of rooms on hold, but there are a very limited number remaining. Neighboring Universal Resort hotels are Loews Portofino Bay and Loews Royal Pacific. You can book rooms at these hotels using the same phone number listed above.
The Crowne Plaza on Universal Boulevard is 1.2 miles from the Hard Rock Hotel with rates starting at $109 per night. The number for reservations is 800.951.4667.
If you need help or have questions, contact Ashley at 407.404.7087 or Kim at 407.928.3320.
Hard Rock Hotel at Universal Orlando
5800 Universal Blvd
Orlando, FL 32819
Getting to Orlando:
Airport: Orlando International Airport (MCO)
The hotel is located approximately 15 miles/25 minutes away from the airport.
Transportation:
Yellow Cab Orlando: 407.246.0212
Ace Taxi: 407.859.7514
Bond Motor Company: 407.625.6706
Brooklyn Style Transportation: 321-239-8023
Hertz Orlando: 407.835.0961
Enterprise Orlando Airport: 407.281.3555
There are several taxis available at the airport in the lower level, below baggage claim.
Chrysalis Software, Inc. is a premier supplier of contact center professional services and value-added products designed for businesses that want to improve customer relationships through the latest advances in Hosted Solutions, Speech Technologies, Interactive Voice Response Systems, Computer Telephony Integration, and Contact Center Systems. Chrysalis provides packaged and custom solutions that reduce contact center costs and increase customer satisfaction.
For more information, please visit http://www.chrysalis.net
RightNow (NASDAQ: RNOW) is helping rid the world of bad experiences one consumer interaction at a time, seven million times a day. RightNow CX, the customer experience suite, helps organizations deliver exceptional customer experiences across the web, social networks, and contact centers, all delivered via the cloud. With more than eight billion customer interactions delivered, RightNow is the customer experience fabric for nearly 2000 organizations around the globe.
For more information, please visit http://www.rightnow.com. RightNow is a registered trademark of RightNow Technologies, Inc. NASDAQ is a registered trademark of the NASDAQ Stock Market.
Interactions provides innovative and proven customer care communications for self-service and interactive systems. The Company’s proprietary technology integrates a crucial level of understanding into automated voice, mobile and Web-based platforms -- enabling a productive two-way dialogue, quick and efficient responses to customer requests, and an easy and natural way to communicate. Currently deployed 24/7 by several of the most respected consumer-facing brands, Interactions’ corporate headquarters is based in Boston (Franklin), Mass.; with its technology center located in Indianapolis (Carmel, IN). Interactions: Understanding Enabled™
For more information, please visit http://www.interactions.net
AudioCodes Ltd. designs, manufactures and sells advanced Voice over IP and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes’ products are deployed globally in IP, Mobile, Cable, and Broadband Access networks, as well as small, medium and large Enterprises. The company provides a diverse range of innovative, cost-effective products for converged VoIP and Data networks including Media Gateways, Multi-Service Business Gateways, Residential Gateways, IP Phones, Media Servers, Session Border Controllers (SBC), Security Gateways and Value Added Applications.
Learn more at www.audiocodes.com
PM3 delivers interactive, multi-channel messaging applications for customer contact environments. The company’s powerful multi-media communications engine allows PM3 and its partners to quickly and effectively build sophisticated applications that enable users to interact with any computer application via the devices and channels of their choice. By viewing every communications transaction from the perspective of the end-user, PM3 is able to build solutions that enhance customer experiences rather than frustrate them.
For more information, go to www.pm3.co.uk
The Artificially Intelligent Call Centre from Artingence revolutionizes the
call center industry by helping companies to provide consistently high
customer satisfaction with reduced costs and reduced management overhead.
By combining artificial intelligence, voice recognition and synthesized
speech, the Artingence system automates telephone interactions dramatically
reducing staffing requirements and the consequential costs associated with
recruitment, training, housing and managing them.
For more information, please see www.artingence.com.
Awarded Speech Industry ‘Market Leader’ for the past three consecutive years, Loquendo provides a complete range of speech technologies for server, embedded and desktop solutions – in 28 languages with 70 voices, and constantly growing.
Loquendo TTS, Loquendo ASR, and Loquendo Speaker Identification and Verification, also integrable via Loquendo MRCP Server, empower people to interact with technology in the most natural way possible – using their voice – creating a next-generation client experience while saving businesses millions each year.
Loquendo speech technologies power millions of calls every day in the telecommunications and enterprise markets across the globe.
For more information, please visit www.loquendo.com
Deutsche Telekom AG is one of the world's leading telecommunications and information technology service companies. Has almost 200 million customers worldwide and offer them all kinds of products and services. Deutsche Telekom Headqartes, International Customer Service is responsible for CS operation within Europe, mostly for mobile operator business. Our Call Centers answer nearly 40 000 000 calls monthly, from which approximately 70% is automated (excl.credit), through other self service channels we deal with another ca 30 000 000 contacts monthly.
For more information, please go to www.telekom.com
Ringio is the first cloud-based rich calling service that intelligently delivers calls together with the background information needed to best interact with that caller. The company’s mission is to help small and medium-sized businesses become more efficient in identifying and handling their most valuable phone conversations through an affordable, easy to use solution.
Learn more at www.ringio.com
For information on sponsorship packages, email kmartin(at)voxeo.com.
To truly protect your organization’s valuable information, you must move beyond knowledge of the dangers and learn from real, “you are there” case studies shared by Mr. Mitnick himself. Kevin Mitnick, the world’s most famous (former) hacker, spent several years gleaning insights from the hacker community and gathering critical lessons-learned.
With more than twenty-five years of experience in exploring computer security, Kevin Mitnick is a largely self-taught expert in exposing the vulnerabilities of complex operating systems and telecommunications devices. His hobby as an adolescent consisted of studying methods, tactics, and strategies used to circumvent computer security, and to learn more about how computer systems and telecommunication systems work.