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One platform for IVR, VoIP, SMS, IM, Web, Twitter, and Unified Communications - Click here to learn more >

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Unlocked Communications Customer Obsession Industry Leader

“Genesys and Voxeo are in Datamonitor's 'shortlist' category
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Unlocked Communications Customer Obsession Industry Leader
Support Overview > IVR Prompt Recording

Voxeo and our voice prompt partner The Great Voice Company can deliver your voice prompts on time, on budget, and in any language with top-notch native voice talent. The Great Voice Company also delivers:

  • The right impression:  Professional voice talent that reinforces your company's image.  The Great Voice Company has recorded and delivered over 2 million prompts since 1987 - including the free Voxeo Audio Prompt Library.

  • 100% accuracy:  The Great Voice Company technical team specializes in recording and digitally formating prompts for phone systems - including the Voxeo VoiceCenter IVR platform - ensuring flawless results.

  • On-time delivery:  Most jobs can be recorded within 48 hours at no additional charge.  Same day rush service is available for an additional fee.

  • Great customer support:   Your Great Voice Company project manager will give you prompt, personalized service.

  • Unbeatable guarantee:   The Great Voice Company guarantee is simple.  They meet your deadline and quality standards or you don't pay a penny. Period.

To get your Voice Prompts in under 48 hours, follow these five simple steps:

Step 1:  Complete the request for quotation form so an accurate quote can be created for your prompt requirements.

Step 2:  A personal project manager from The Great Voice Company will call you to discuss the specifics of your job. If you accept the quote they will set up a complete production schedule including translation, if necessary.

Step 3:  Select the voice talent you want use or The Great Voice Company can suggest one for you.

Step 4:  The Great Voice Company will record, digitally format, and quality check your voice prompts.

Step 5:  Your prompts are then delivered via FTP in the format you requested on time... and on budget.


For more information or to get a price quote:
Contact the IVR Experts at Voxeo for more information
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Voxeo Extreme Support
Available Services

  • Free email support
  • Free web-based support
  • Free developer support
  • Email/web support ticket system
  • Global & account level tickets
  • Rapid escalation process
  • Dedicated account managers
  • 24x7 technical support
  • IVR Specification
  • IVR Usability analysis
  • IVR Performance analysis
  • IVR Stress & load testing
  • IVR Application monitoring
  • IVR Prompt recording
  • IVR Grammar development
  • IVR VUI tuning
  • 100% guaranteed uptime SLA
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