IVR Support

Voxeo Results

Our IVR & VoIP solutions, hosting,
platforms, and development tools
delight customers & reduce costs.

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“Voxeo unlocks the neglected potential of communications.”

One platform for IVR, VoIP, SMS, IM, Web, Twitter, and Unified Communications - Click here to learn more >

Unlocked Communications

Customer Obsession

Industry Leader

“24 hours a day, 365 days a year, Voxeo's
Extreme Support makes the competition envious.”

Extreme Support is our customer-focused passion - Click here to learn why >

Unlocked Communications

Customer Obsession

Industry Leader

“Genesys and Voxeo are in Datamonitor's 'shortlist' category
and are considered to be the current leaders in the IVR market.”

Datamonitor: Selecting an IVR Vendor in the Enterprise - View the report now >

Unlocked Communications

Customer Obsession

Industry Leader

Support Overview > Pre-Launch Support

With our suite of pre-launch support services, Voxeo can help you define, polish, and develop highly usable voice solutions under budget and with time to spare. Our pre-launch Extreme Support includes:

Voice Solution Research and Scoping
World-class Voice User Interface Design
Extreme Support for Developers

Voice Solution Research and Scoping

Voxeo consultants are dedicated to helping you achieve your ROI and customer satisfaction objectives. Voxeo offers several consulting packages and pilot programs designed to help you meet these goals.

Strategic Consulting - Business Requirements

Strategic Consulting - Functional Requirements

World-Class Voice User Interface Design

Our voice engineers, user interface design experts, and audio engineers have deep and valuable experience creating sophisticated, cutting-edge speech recognition applications. Voxeo has several specific services to ensure that applications deliver compelling caller interaction.

Voice User Interface (VUI) Assessment & Analysis

Voice User Interface Design

Grammar Development

Sound Production

Extreme Support for Developers

Voxeo offers a tremendous set of tools and support to help developers build applications quickly and easily. Our Web-based, hosted developer portal (evolution.voxeo.com) provides no-charge access to our flexible VoiceXML/CCXML/CallXML platform, powerful development and deployment tools, sample applications, audio and grammar libraries, and best practice documentation. Developers also have access to e-mail updates, newsgroups, and 24x7 e-mail-based developer support.

For more information or to get a price quote: