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“Voxeo unlocks the neglected potential of communications.”
One platform for IVR, VoIP, SMS, IM, Web, Twitter, and Unified Communications - Click here to learn more >
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“24 hours a day, 365 days a year, Voxeo's
Extreme Support makes the competition envious.”
Extreme Support is our customer-focused passion - Click here to learn why >
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“Genesys and Voxeo are in Datamonitor's 'shortlist' category
and are considered to be the current leaders in the IVR market.”
Datamonitor: Selecting an IVR Vendor in the Enterprise - View the report now >
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Support Overview > Production Support
What happens when your applications go live? Voxeo offers production support
services to customers who deploy solutions in our production network.
We provide core account services, 24x7x365 network operations, and customer
care. We can also offer a number of add-on services that help keep your
application up-and-running.
Application Monitoring
For more information or to get a price quote:
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Voxeo Extreme Support
Available Services |  |
Free email support
Free web-based support
Free developer support
Email/web support ticket system
Global & account level tickets
Rapid escalation process
Dedicated account managers
24x7 technical support
IVR Specification
IVR Usability analysis
IVR Performance analysis
IVR Stress & load testing
IVR Application monitoring
IVR Prompt recording
IVR Grammar development
IVR VUI tuning
100% guaranteed uptime SLA
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