Unlocked Communications
With Voxeo you can reap the rewards of multi-channel support - without the cost and complexity of piecing together disparate solutions. Voxeo makes the migration path to Unified Self-Service a walk in the park by providing one platform for seamless self-service across all of today's popular communication channels. For the first time, companies can multiply the ROI of their IVR solution by using existing VoiceXML application code and business logic to deliver self-service via SMS, IM, the mobile web and even social networking sites like Twitter. It's that easy.
Unlock the Value of Open Standards
Voxeo eases application development, assures solution interoperability, facilitates innovation and destroys vendor lock-in with a 100% open standards approach.
At Voxeo, we choose to keep our customers by providing them with a better product and better support - never by locking them in. Many providers offer proprietary platforms and tools that make interoperability difficult and switching vendors even tougher. Even other VoiceXML providers cleverly lock customers in by delivering proprietary tools on top of the open VoiceXML standard. With Voxeo, you own your application and are free to deploy it on non-Voxeo platforms for any reason, at any time. In fact, Voxeo Prophecy features compatibility modes that make porting VoiceXML IVR applications as easy as changing a single Prophecy setting. Additionally, Voxeo's VoiceObjects platform enables customers to build applications once and deploy them on over 30 different VoiceXML platforms. In combination these features enable Voxeo customers to choose the best vendor for their needs with no fear of vendor lock-in or incompatibility.
Voxeo delivered the first VoiceXML, CCXML and SIP platform in 2001 and continues to advance these standards for our customers. Today, Prophecy remains the only platform to pass 100% of the VoiceXML Forum compliance test suite. We offer the world's most deployed and proven CCMXL engine and deliver a scalable SIP server foundation that is compliant with over 30 Internet Engineering Task Force (IETF) and IP Multimedia Subsystem (IMS) SIP standards. Voxeo brings together diverse applications and devices, ease access to enterprise data and lower the cost of transferring calls with direct IP to IP connectivity.
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